Business Administratorfrom £950/mo
Admin is where growing businesses quietly bleed money: a UK administrator costs £31,651 a year fully loaded, and most of what they do — data entry, document…
Offshore staffing for property & lettings businesses
Property businesses run on coordination: tenant queries, maintenance scheduling, compliance certificates, rent chasing, listings and a constant tide of calls and emails. Almost all of it is structured, repeatable work — exactly what shouldn't be consuming your negotiators' and property managers' days at UK salaries.
The model in your sector
Dedicated staff, built around your operation
A dedicated offshore administrator takes the structured load: your CRM stays accurate, your tenants get answered, your compliance diary stays current — while your UK team focuses on viewings, valuations and growing the portfolio.
“Our back-end operations team was set up in under a month and the quality of work has been excellent. Best business decision we have made so far.”
What your offshore property administrator can take care of
- Tenant and applicant query handling (email and portal)
- Maintenance coordination with contractors
- Compliance tracking — gas safety, EPC, EICR renewals
- Rent collection chasing and arrears admin
- Portal listings — Rightmove, Zoopla, OnTheMarket uploads
- Referencing and tenancy paperwork administration
- Inventory, inspection and viewing scheduling
- CRM upkeep — Reapit, Alto, Jupix, Arthur and similar
Honest about experience
Sector experience where it exists. Excellence everywhere.
Where we can, we shortlist candidates with direct property or lettings experience — and when the perfect sector match isn't available, you get an experienced, highly capable administrator who learns your systems and processes fast. Most clients find a strong generalist trained their way outperforms a sector hire trained someone else's way: you're not buying habits formed elsewhere, you're building exactly the team member your operation needs.
Customer Service Agentfrom £950/mo
Customer queries don't stop because your team is busy — and every slow reply costs goodwill, reviews and repeat business. A dedicated non-voice agent keeps…
Sales Administratorfrom £950/mo
Every hour your salespeople spend on admin is an hour they're not selling — and most sales teams lose a day a week to CRM updates, quotes, proposals and…
Bookkeeperfrom £1,150/mo
Bookkeeping is the work every business needs and no business wants to pay UK prices for. Ledgers, reconciliations, invoices and credit control are essential,…
Sector questions
Property & lettings FAQs
Can they use our property software?
Yes — Reapit, Alto, Jupix, Arthur, Fixflo and similar platforms are trained during onboarding inside your own logins and permissions. If your stack is niche, your administrator learns it the way any UK starter would — with your processes leading.
Can offshore staff speak to our tenants?
Written channels — email, portals and messaging — are standard and excellent. For phone-based tenant contact, we'd scope a voice role explicitly so spoken-English screening matches the job; raise it in your discovery call.
How fast can a property administrator start?
Around four weeks from discovery call to fully operational — including your interview, onboarding into your systems, and compliance and process training.
See what the numbers look like for you
A 15-minute call scopes the role and gives you exact figures — no pressure, no hard sell.