Business Administratorfrom £950/mo
Admin is where growing businesses quietly bleed money: a UK administrator costs £31,651 a year fully loaded, and most of what they do — data entry, document…
Offshore staffing for logistics & transport
Margins in logistics are thin and the admin never stops: booking administration, tracking updates, POD chasing, customer queries, carrier coordination and invoice processing consume hours of staff time every single day — and UK back-office salaries come straight off already-tight margins.
The model in your sector
Dedicated staff, built around your operation
Dedicated offshore operations administrators keep shipments updated, customers informed and invoices moving — on UK hours as standard, with extended or shifted coverage available where your operation runs longer than the office day.
“We now have a team of eight working UK hours and our costs are down 65%. Exceptional service from day one.”
What your offshore operations administrator can take care of
- Booking administration and job entry
- Tracking updates and customer notifications
- POD collection and chasing
- Customer query handling — email and portal
- Carrier and subcontractor coordination
- Invoice processing and billing admin
- Customs documentation preparation support
- TMS data entry and upkeep
Honest about experience
Sector experience where it exists. Excellence everywhere.
Where we can, we shortlist candidates with direct logistics, freight or transport experience — and when the perfect sector match isn't available, you get an experienced, highly capable administrator who learns your systems and processes fast. Most clients find a strong generalist trained their way outperforms a sector hire trained someone else's way: you're not buying habits formed elsewhere, you're building exactly the team member your operation needs.
Customer Service Agentfrom £950/mo
Customer queries don't stop because your team is busy — and every slow reply costs goodwill, reviews and repeat business. A dedicated non-voice agent keeps…
Bookkeeperfrom £1,150/mo
Bookkeeping is the work every business needs and no business wants to pay UK prices for. Ledgers, reconciliations, invoices and credit control are essential,…
Sales Administratorfrom £950/mo
Every hour your salespeople spend on admin is an hour they're not selling — and most sales teams lose a day a week to CRM updates, quotes, proposals and…
Sector questions
Logistics & transport FAQs
Can they cover early mornings or evenings?
Yes — UK business hours are standard, and because of the time difference, extended UK coverage is straightforward to arrange. Define the hours you need in discovery and the role is recruited to them.
Will they work in our TMS?
Yes — Mandata, BigChange, CarrierNet and similar systems are trained inside your own environment during onboarding, with your processes leading. Prior TMS experience is shortlisted where available.
Our customers expect constant updates — can offshore staff keep up?
That's precisely the workload this role is built for: proactive tracking updates, exception flagging and same-day query responses, full-time, without pulling your UK operators off the phones and planning.
See what the numbers look like for you
A 15-minute call scopes the role and gives you exact figures — no pressure, no hard sell.