Business Administratorfrom £950/mo
Admin is where growing businesses quietly bleed money: a UK administrator costs £31,651 a year fully loaded, and most of what they do — data entry, document…
Offshore staffing for insurance brokers
Broking carries one of the heaviest back-office loads in financial services: policy administration, renewal preparation, mid-term adjustments, claims support and endless data entry across multiple systems. Every hour your account executives spend processing is an hour they're not advising clients or writing new business.
The model in your sector
Dedicated staff, built around your operation
Dedicated offshore administrators absorb that structured workload — accurately, consistently, and within a security environment built for a regulated sector: ISO 27001 certified facilities, NDAs on every placement, access controls you define, and GDPR-aligned processes throughout.
“Our back-end operations team was set up in under a month and the quality of work has been excellent.”
What your offshore insurance administrator can take care of
- Policy administration and document issuance
- Renewal preparation and broking support packs
- Mid-term adjustment (MTA) processing
- Claims support administration and chasing
- Data entry across Acturis, CDL and broker systems
- New business quote administration
- Compliance file checks and record keeping
- Credit control and premium finance admin
Honest about experience
Sector experience where it exists. Excellence everywhere.
Where we can, we shortlist candidates with direct insurance or broking experience — and when the perfect sector match isn't available, you get an experienced, highly capable administrator who learns your systems and processes fast. Most clients find a strong generalist trained their way outperforms a sector hire trained someone else's way: you're not buying habits formed elsewhere, you're building exactly the team member your operation needs.
Customer Service Agentfrom £950/mo
Customer queries don't stop because your team is busy — and every slow reply costs goodwill, reviews and repeat business. A dedicated non-voice agent keeps…
Sales Administratorfrom £950/mo
Every hour your salespeople spend on admin is an hour they're not selling — and most sales teams lose a day a week to CRM updates, quotes, proposals and…
Bookkeeperfrom £1,150/mo
Bookkeeping is the work every business needs and no business wants to pay UK prices for. Ledgers, reconciliations, invoices and credit control are essential,…
Sector questions
Insurance & brokers FAQs
Is this compatible with FCA expectations on outsourcing?
You retain full control and oversight — staff work in your systems, under your supervision and your compliance framework, which is the substance regulators look for. We provide the documentation you need for your due diligence files: facility certifications, NDAs and data-handling processes.
Can they work in Acturis?
Acturis, CDL and similar broker platforms are trained within your own environment and permissions during onboarding. Where we can shortlist prior platform experience we do; otherwise your processes are trained in directly — most administrators are productive in the system within their first weeks.
How is client data protected?
Delivery runs from ISO 27001 certified facilities with physical and digital access controls, every placement is covered by NDAs, processes are GDPR-aligned — and because staff work inside your systems, data needn't leave your environment at all.
See what the numbers look like for you
A 15-minute call scopes the role and gives you exact figures — no pressure, no hard sell.